Module
Support desk
Questions from clients, answered by somebody, in a time you agreed.
What it does
Clients raise tickets from the portal they already sign into. The statuses and priorities are the firm's own words, and each priority carries the hours it is meant to be answered in.
- Raised from the client's own portal
- Your statuses and your priorities, not ours
- A response time per priority, and what missed it
GH₵ 120 per month, net of tax, on top of the plan fee and the fee per person. Added and removed by the month.
What sits next to it
Sales and quotations
Quote from a specification, not a guess. Margin and yield worked out before the number leaves the building.
GH₵ 180per monthProduction planningMaterial, suitability and capacity checked before a job is released, not after it has stopped the press.
GH₵ 220per monthStores and inventoryIssue, receipt, reconciliation and valuation. Reorder on position, not on what is in the rack.
GH₵ 160per month